Getting help

Many of your questions might be answered in our getting started materials or articles. If you don’t find the answers you’re looking for here, we have a number of other resources to recommend:

Shiny

The first place to look for help with Shiny is Posit Community, which is a warm and welcoming place to ask any questions you might have about Shiny (as well as tidyverse and all things Posit). The web site is running Discourse, which is an excellent community discussion platform. Our developers monitor Posit Community and answer questions periodically.

You can also check the “shiny” tag on Stack Overflow for existing answers, or post your own question. Note that questions posted on Stack Overflow are not closely monitored by our developers.

shinyapps.io or Connect Cloud

For questions about shinyapps.io or Connect Cloud or the rsconnect package, check the Posit Community.

Customers with Starter, Basic, Standard or Pro subscriptions to shinyapps.io or Enhanced or Advanced plans to Connect Cloud can open a case with our support engineers at our Posit Support site.

Posit Connect

Customers with Posit Connect subscriptions can contact our dedicated support team on our Support site.

Sales

For sales questions, please reach out from our posit.co website